REPAIRS

Repairs to Medic Alert Jewellery will only be made for defective workmanship, if you have broken your bracelet in error, we can try and repair it but a cost will be charged.  Repairs for breakages or damages in pools/hot tubs/ocean water for bracelets not meant to be in water, may not be repairable.

We do Offer a Guarantee as per below:

Locally Manufactured Items:

All Local Style Alert items (except engraved items) carry a 30 day money back satisfaction-guarantee. We can’t offer this guarantee on engraved items since we can’t resell an engraved product, however we try our best to work with customers to find a good solution to meet their needs.

Internationally Manufactured Items:

All internationally manufactured items (except engraved items) carry a 30 day money back satisfaction-guarantee. We can’t offer this guarantee on engraved items since we can’t resell an engraved product, however we try our best to work with customers to find a good solution to meet their needs.  Products which may be out of stock will be delayed in regards to repairs/replacements.  Should an item need to be shipped back to the international manufacturer for replacement, an additional surcharge on airfreight may be charged to your account.

General Issues: Even if an item is out of warranty, PLEASE contact us with any issues you experience. We care about you and your experience with Style Alert. We will try our best to ensure your experience is a positive one.

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