If your questions aren’t answered here, please contact us at via the contacts page of this website or pop us a note on our Facebook Page. We are happy to help!

What are the Style Alert delivery charges for items purchased?
Delivery charges are charged at a flat rate, for delivery within the borders of South Africa only. Delivery estimates are based on main city centers. These being Johannesburg; Pretoria; Durban; Port Elizabeth; East London; George; Cape Town and Bloemfontein. Rural or remote area’s should add an additional 2-3 business days to the delivery times.

Should you require delivery outside of South Africa, please contact us via our contacts page.

You need help to measure your wrist?

We’ll custom size your bracelet for a fit that’s not too tight or too loose. Whether you are ordering a bracelet with a tag OR the bracelet portion only to pair with an already purchased Style Alert ID TAG:

To measure for your Style Alert Medical ID bracelet

  1. Take a snug measurement of your wrist starting at the 0, leaving no room between your skin and the measuring tape, measurements can made in either inches or cm’s, whichever is easier.
  2. Select your wrist size from the dropdown menu
  3. We’ll add the appropriate length to create a comfortable fit

Still not sure…

Take a look at the below video for further instruction.

Note: The Snug size in this video is 7.5 inches.

 

What Payments Options are available?
Payment options are only possible via our PAYU redirect at this time.
Do you offer color filled engraving?
No, we currently only engrave id tags with rotary diamond engraving.

In our experience we have found rotary diamond engraving to be significantly more durable when being applied to stainless steel.

Keep in mind – Engraving is the process where the metal is either plowed to each side using a diamond drag engraving tool or a rotating carbide cutter to cut into the surface. No color is used to fill in the letters to give contrast. Some people expect engraving to be like printing – very visible.   Engraving is more subtle in appearance as light reflects differently off of the engraving as compared to the metal surface.  Silver items are the hardest to see the engraving because of the highly reflective nature of silver or chrome metals.  Also, the harder the metal the less depth to the engraving, also making less contrast to the engraving. Gold surfaces show the engraving better.

Should you still wish to have your tag color filled, it can be ordered without engraving where you are able to engrave it yourself. However we will not guarantee the durability of the engraving. No refunds or replacement tags will be entertained where engraving is not done by us.

Do I receive an Invoice with my order?
Yes, invoices are provided with the delivered package.
Could I request a custom beaded bracelet?
Yes, this is possible depending on specific requirements. We would love to indulge your creativity, contact us regarding your idea’s.
More about PayU our online secure payments partner?
Check out the following link for more info on PayU 3D Secure Online payments for your peace of mind.

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